What we're building for you
Everything available in Mindly today.
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36AI Agent with Knowledge Base
FAQs, site crawl and file uploads as knowledge sources for the agent.
Lead Capture & Qualification
The agent collects contact details and qualifies prospects.
Bilingual support (EL/EN)
Automatic language detection and responses in Greek or English.
Dark Mode Widget
Choose a light or dark theme for the chat bubble.
Widget Position
Place the chat bubble in the bottom-right or bottom-left corner.
Agent performance score
Automatic 0-100 score that evaluates the quality of each agent.
Unanswered Questions Log
Tracks unanswered questions so you can improve the Knowledge Base.
Analytics & Reports
Charts for conversations, escalations and agent performance.
Automatic human handoff
Automatic escalation to human support when the agent doesn't know.
Embed on any site
A single script tag — works with WordPress, Wix, custom sites.
Client Portal
Self-service portal for each client to manage their agents.
Subscription Plans
Starter, Growth, Enterprise and Custom packages tailored to your needs.
Weekly performance reports (Growth+)
Automatic email every Monday with conversation stats, leads and top questions.
Self-service Knowledge Base (Growth+)
Clients manage FAQs, request retraining and upload files on their own from the portal.
Plan upgrade with 1 click
Submit a plan upgrade request from the portal.
Proactive visitor messaging
The agent automatically starts a conversation with new or returning visitors.
Page-aware responses
The agent knows which page the visitor is on and adapts its responses accordingly.
Return visitor recognition
Recognises visitors who have been to the site before and personalises the conversation.
Automatic lead scoring (HOT/WARM/COLD)
Every conversation is automatically scored based on interest and purchase intent.
Instant hot lead alert (Growth+)
Instant email alert to the client as soon as a HOT lead is detected.
Detailed training report
Detailed per-page results report for every site crawl.
Domain restriction per agent
Restrict each agent to specific domains for security.
Notification centre (Growth+)
In-app notifications for new leads, escalations and system events.
Agent status dashboard (Enterprise)
Real-time overview of all agents, stats and health scores.
Rich text responses
Markdown support: bold, lists, links, code — for richer responses.
Custom avatar agent
Upload an image or logo as the avatar of your agent.
Agent personality & tone
Choose the communication tone of your agent (professional, friendly, formal).
Custom out-of-scope message
Set a custom message for questions outside the agent's knowledge domain.
Contact info in agent
Phone, email, address and opening hours as information within the agent.
Customisable lead form by industry
Define lead form fields to match your business and industry needs.
Auto-crawl retraining (Growth+)
The agent retrains automatically at regular intervals when your site content changes.
Custom packages tailored to your needs
Custom plans for businesses with special requirements — limits, pricing and features by agreement.
Data exclusively on EU servers (GDPR)
Full compliance with GDPR — all data stored within the EU.
All communications encrypted
Every request is encrypted. Your data is protected at every step.
Protection against automated attacks
Rate limiting, honeypot protection and browser validation.
Role-based access control
Admin, portal and widget with separate access levels.
New features are announced regularly.
Follow us for updates or get in touch to tell us what you need.
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